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Online Booking  FAQs

Do I need a referral?

No - You do not need a referral to see us. 

Will I get a medicare Rebate?

Yes – providing you have a  ‘Care Plan’ created by your Doctor.  This is more formally known as a GP Management Plan and entitles you to a total of 5 x $58.30 medicare rebates per year when visiting  Allied Health  professionals

I have been given a Care Plan from my Doctor - what does this
mean?

Some chronic health conditions - such as Diabetes,  require the support of specific health professionals. Your Doctor will create a plan with you to involve these professionals in your care and allow you to recieve a medicare rebate for a specified number of visits.  You can visit more times than specified on the care plan however you will not receive a medicare rebate for those extra visits.  

The visit times available on line do not suit me - can I request a different time?

Not all available appointments are listed online - please call us to find a time that suits you 
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